Hey Google Not Working? 5 Easy Fixes That Work

Fix » Web Apps
Milan Stanojevic
Milan Stanojevic Shield
Windows Toubleshooting Expert
Web Apps
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If your phone or smart speaker does not respond to “Hey Google,” the problem may be with app settings, permissions, or connectivity. Here are quick solutions you can try.

Table of contents

What can I do if Hey Google is not working?

1. Check Google Assistant settings

Make sure Google Assistant and the “Hey Google” detection option are enabled.

  1. Open the Google app on your device.
  2. Tap your profile picture and go to Settings > Google Assistant.
  3. Select Hey Google & Voice Match.
  4. Turn on Hey Google.

2. Retrain your voice model

Sometimes the assistant struggles to recognize your voice.

  1. Open the Google Assistant settings.
  2. Tap Hey Google & Voice Match.
  3. Choose Voice Model and retrain it.
  4. Speak clearly in a quiet place.

3. Verify microphone access

If the microphone is blocked, Assistant cannot hear you.

  1. Open Settings > Apps > Google.
  2. Tap Permissions and enable Microphone.
  3. Clean your microphone and test by recording a short voice note.

For similar assistant issues, see how to fix no sound problems with Cortana on Windows 10.

4. Update the Google app

Outdated versions may cause problems.

  1. Open the Google Play Store.
  2. Search for Google app.
  3. Tap Update if available.
  4. Restart your device and test again.

5. Check internet connection

Google Assistant requires a stable connection.

  1. Toggle Airplane Mode on and off.
  2. Switch between Wi-Fi and mobile data.
  3. Run a speed test to confirm stability.

Conclusion

If “Hey Google” is still not working, consider exploring alternatives or managing settings differently. You can troubleshoot when Cortana is not working on Windows 11, or learn how to uninstall Cortana on Windows 10 if you prefer relying only on Google Assistant.

FAQs

Why is Hey Google not responding?

It may be disabled in Google Assistant settings, lack microphone permission, or need retraining.

Can poor internet cause Hey Google to fail?

Yes, Google Assistant requires a stable Wi-Fi or mobile data connection.

How do I retrain my Hey Google voice model?

Go to Assistant settings > Hey Google & Voice Match > Voice Model, then retrain it.

Do I need the latest Google app for Hey Google?

Yes, outdated versions can cause malfunctions, so keep the Google app updated.

Can microphone issues stop Hey Google from working?

Yes, blocked or disabled microphones prevent the assistant from hearing your commands.

More about the topics: Google

Milan Stanojevic

Milan Stanojevic Shield

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He's a PC enthusiast and he spends most of his time learning about computers and technology. Before joining WindowsReport, he worked as a front-end web developer. Now, he's one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.

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